About Us

Pinnacle Telecom Group plc (formerly “Glen Group plc”) is a value added, solutions based provider of telecommunications services including IP solutions. It focuses on the SME market where it provides a wide range of customer solutions including telecommunications calls, access and consultancy, IT support, mobile solutions - both voice and data - and hosted broadband voice services.

Pinnacle is a fully licensed Public Telephone Operator, has its own telephone network and interconnects with BT, Virgin Media and THUS. It has its own hosted voice (VoIP) platforms and engineers and owns Scotland’s oldest ISP (and a founder member of Nominet), operating from its data centres in Glasgow, London and Brighton. 

By utilising traditional telephony and existing IT and mobile applications, coupled with next generation Internet Protocol (IP) services, Pinnacle is creating bespoke solutions for organisations, which increase efficiency, reduce cost and provide disaster recovery contingencies for its customers.

Today, Pinnacle is one of the UK’s leading providers of converged communications solutions, bringing together fixed and mobile telephony, VoIP and broadband, all bundled and serviced wrapped to the client on one bill.

Example of a converged solution implemented by Pinnacle